1. CANCELLATION POLICY FOR RETREATS
1.1. Registration for workshops, courses, and regular retreats is binding when you receive a confirmation email. In case of cancellation more than 35 days before the start of the retreat, 100% of the price is refunded. In case of cancellation less than 35 days before the retreat/course start, there is no refund. Guests are asked to take out travel insurance to cover any cancellations costs and fees incurred.
1.2. Retreats at discounted rates cannot be canceled.
1.3. Rescheduling is possible if done with at least 14 days of notice. Rescheduling is subject to availability. Rescheduled retreats are non-refundable and can’t be changed. We don’t allow rescheduling more than one time. Exceptions can be made and are at the discretion of Aligned Living and depend on circumstances. The rescheduled retreat must be completed within 6 months from the date of the retreat start. And price difference in the cost of the retreat must be covered by the guest.
1.4. While we strive to provide a great experience for all of our guests, we regret to inform you that we are unable to offer refunds for any unforeseen circumstances or dissatisfaction after your arrival.
1.5. All cancellations are only valid if in writing and sent to: info@alignedliving.com
1.6. An admin fee 10% will be charged on any refunds.
PAYMENT TERMS & METHODS FOR RETREATS
2.1. For all retreats and dates, a 50% deposit is required to complete and secure your booking. You may book a retreat with a deposit (down payment) until 8 weeks prior to the retreat start date, after which full payment is required to secure your spot. The remaining balance of your retreat payment is due 6 weeks before the retreat begins. We will notify you of the balance due date after your deposit has been processed. If the final balance is not received by the due date, then your booking cannot be guaranteed and Aligned Living reserves the right to cancel your booking without refunding your deposit.
2.2. Available payment methods: credit card (Visa or MasterCard) via Payfast EFT (local or international)
2.3. The Client is solely responsible for the management of recurring payments.
DISCOUNTS
3.1. Discounted rates can be negotiated at Aligned Living’s discretion. Discounted rates have a separate cancellation policy (please see point 1.2.)
3.2. Discounted rates must be paid in advance for the retreats booked and are non-refundable unless canceled by Aligned Living without adequate provision of make-up classes or substitutes.
FORCE MAJEURE
4.1. If you have to cancel your booking due to unavoidable and extraordinary circumstances (including, but not limited to, government measures prohibiting travel, air traffic control strikes, serious adverse weather conditions making it impossible to fly, pandemic, epidemic, other serious health risks, warfare, other serious security problems such as terrorism, or natural disasters), the cancellation terms apply. In such circumstances, we may (acting in our sole discretion) provide you with a voucher in the value of your booking which can be used to make a booking with us at a future date.
4.2. If we are unable to fulfill your booking due to unavoidable and extraordinary circumstances (as described in the paragraph above), or we conclude that such circumstances mean that it is not commercially viable for us to do so, we may cancel your booking and provide you with a voucher in the value of your booking which can be used to make a booking with us at a future date. We will use all reasonable efforts to notify you of the cancellation of your booking for the reasons set out in this paragraph as far in advance of your booking as possible.
For general questions arising out of these Terms & Conditions, please contact us: info@dev.mishal.co.za